Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of: Awareness of own biases, beliefs and emotional issues Basic knowledge of contemporary employment terms and conditions in the workplace Broad knowledge of legal and ethical framework in community work and/or service delivery, including: work health and safety (WHS) access, equity and anti-discrimination privacy responsibilities in relation to child protection and other mandatory reporting requirements where relevant Broad understanding of relevant organisation procedures, policies, awards, standards and legislation and how to access them Contemporary approaches to work in the industry, associated rationales and supporting behaviours Current issues facing people and the sector Knowledge and understanding of professional boundaries and need to refer appropriately Meaning of duty of care, confidentiality of information and ethical decision-making in relation to specific work role duties and responsibilities, as well as understanding of what constitutes a breach of these and potential ramifications of such a breach Organisation procedures relating to: safety issues and prevention in community services work, including basic home fire safety emergency response security Own responsibilities within the workplace Purpose of accreditation process and quality improvement practice and their application in specific work area Relevance of the work role and functions to maintaining sustainability of the workplace, including environmental, economic, workforce and social sustainability Role, function and objectives of the organisation, and relevance to specific work role Understanding of difference and diversity in relation to individual needs, discrimination and social vulnerability Values, principles and ethics underpinning work in the sector including: holistic and person-centred support and services community work people's needs and rights including duty of care principles of access and equity and human rights principles of client safety |